Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the policy on the product page shall prevail over the general returns policy.
Following situations may arise:
- Item was defective
- Item was damaged during the Shipping
- Products was / were missing
- Wrong item was sent by the Seller.
Return could also result in refund of money in most of the cases.
However no Products will be accepted by the Seller if:
- The Products have been damaged by the User
- If there is a change in the quality, quantity or other characteristics of the Product
- If as per the Seller the product returned is not the Product that was delivered
- Any other circumstances that the Website and/or the Seller may notify or deem appropriate from time to time.
In case of returns/Exchange:
- Return/Exchange should be initiated within 7 days of order delivery.
- The tags on the product should be intact.
- The product should be unwashed, unused and in an undamaged condition.
- The item needs to be returned along with the original packaging.